Privacy Policy
Dota market explains here what information may be collected when you use our game accounts, digital rentals, and community features, and how it is handled.
Some information is needed to run an account or rental. Community rooms can also include messages and activity you choose to share. Read the sections below to understand your options.
Start with the topic you need.
Information we collect
The details we receive depend on the features you use and the choices you make.
Account and profile details
When you create or manage an account, we may collect your username, contact details, account settings, and information you add to your profile. Keep private details out of public profile fields and community posts.
Gameplay and community activity
We may record game activity needed to operate accounts and multiplayer features, such as session information, settings, and interactions in guild rooms. Messages, posts, and other content you submit may be visible to other players according to the feature's settings.
Rental and transaction records
When you arrange a digital game rental or make a purchase, we may keep records such as the item, transaction status, and dates needed to manage the service. Payment details may be handled by a payment provider; that provider's privacy terms apply to its own processing.
Device and support information
Our services may receive technical details such as device and browser type, IP address, error reports, and service logs. If you contact support, we receive the information and attachments you choose to include.
How information is used and shared
We use information to operate accounts, provide rentals and game features, maintain community spaces, respond to support requests, and protect the service from misuse.
Service providers
We may share relevant information with providers that help us host services, process transactions, deliver support, or maintain technical systems. They receive information for the work they perform on our behalf and are expected to protect it.
Player visibility
Information you post in a public profile, guild room, or other shared feature may be seen by other players. Check the audience and privacy settings before posting. We may review content or account activity when needed to address reports, enforce service rules, or protect players.
Legal and business needs
We may disclose information when required by law or when reasonably needed to protect people, investigate suspected misuse, or handle a business transfer. We do not sell personal information for money.
Your posts can travel beyond the room.
Retention and security
We keep information for as long as it is reasonably needed to provide the service, manage rentals and account records, resolve disputes, meet legal obligations, and enforce our rules. Retention periods vary by information type and purpose.
We use safeguards intended to protect information against unauthorized access, loss, or misuse. No online service can guarantee absolute security, so use a strong, unique password and keep your sign-in details private.
Your choices and rights
You can review and update profile information through available account settings. You can choose what to post in community spaces and should avoid sharing sensitive personal details there.
Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of personal information, or to object to or limit certain processing. California residents may have additional rights under applicable California privacy laws. We may need to verify your identity and may be unable to fulfill requests where an exception applies.
You can also adjust browser cookie settings. Blocking cookies may affect parts of the service that rely on them.
Contact Dota market
Ask us about this policy or a privacy request. Include enough detail for us to understand your request, but do not send your password or full payment card number.
Email: [email protected]
Phone: +1 305 759 3744
Location: Glendora, California 91322, USA
This policy may be updated as our services change. The current version will appear on this page.